Privacy Policy

1. Introduction

Vee's Bite ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at veesbite.pages.dev (and any future custom domain) and when you place an order with us.

This policy is written in compliance with the EU General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 and Italian data protection law (D.lgs. 196/2003 as amended by D.lgs. 101/2018).

2. What Data We Collect

2.1 Data You Provide When Ordering

When you place an order via WhatsApp, you provide us with:

• Your name
• Your WhatsApp phone number
• Your delivery address (if applicable)
• Your order details (products, quantities)
• Preferred delivery or collection time

2.2 Data We Collect Automatically

When you visit our website, we may collect the following technical data automatically:

• IP address and approximate location (country/city level)
• Browser type and version
• Device type (mobile, desktop, tablet)
• Pages visited and time spent on site
• Referring website (how you found us)

This data is only collected if you accept cookies via our cookie banner. If you decline, no analytics data is collected.

2.3 WhatsApp Data

When you contact us via WhatsApp, your message and phone number are received and stored within WhatsApp's platform. WhatsApp is operated by Meta Platforms, Inc. and is subject to its own Privacy Policy: whatsapp.com/legal/privacy-policy.

3. How We Use Your Data

We use your personal data for the following purposes and on the following legal bases:

• Processing your order (Legal basis: Contract — Art. 6(1)(b) GDPR) — we need your name, phone number, and address to prepare and deliver your order
• Communicating about your order (Legal basis: Contract) — confirming orders, discussing delivery times, or following up on requests
• Improving our website (Legal basis: Consent — Art. 6(1)(a) GDPR) — we use Google Analytics to understand how visitors use our site, only if you have given cookie consent
• Legal compliance (Legal basis: Legal obligation — Art. 6(1)(c) GDPR) — we may need to retain certain records for tax or regulatory purposes

We do not use your data for automated decision-making or profiling. We do not sell your personal data to any third party.

4. Cookies

Our website uses cookies. You can accept or decline cookies using our cookie banner when you first visit the site.

You can withdraw your cookie consent at any time by clearing your browser cookies and revisiting the site. You can also manage cookies through your browser settings.

5. Data Sharing and Third Parties

We may share your data with the following third parties only where necessary:

• Google LLC (Google Analytics) — for website analytics (only if cookie consent given). Google may transfer data to the USA under Standard Contractual Clauses. See: policies.google.com/privacy
• Cloudflare, Inc. — our website is hosted on Cloudflare Pages. Cloudflare processes basic server logs. See: cloudflare.com/privacypolicy
• Meta Platforms (WhatsApp) — orders are placed via WhatsApp. See WhatsApp Privacy Policy above.

We do not share your data with any other third parties. We do not sell your data.

6. Data Retention

• Order data (name, phone, address, order details) — retained for up to 5 years for accounting and legal compliance purposes under Italian law
• WhatsApp messages — retained within WhatsApp until manually deleted. We may retain order records for the period above
• Analytics data — retained by Google Analytics for up to 26 months (configurable)
• Cookie consent record — stored in your browser for 1 year

We will delete your personal data sooner if you request erasure and there is no legal obligation to retain it.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

To exercise any of these rights, contact us using the details below. We will respond within 30 days as required by GDPR.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. Our website is served over HTTPS via Cloudflare's secure infrastructure.

However, no internet transmission is 100% secure. We encourage you to contact us only through secure channels.

9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

For any questions about this Privacy Policy, to exercise your rights, or to make a complaint, please contact us: